Shipping and Returns Policy
Effective Date: May 29, 2025
At Cape Cod Stickers, we want you to receive your stickers quickly and be completely satisfied with your purchase. This policy outlines our shipping and return procedures.
Shipping Policy
Processing Time
All orders are processed and shipped within 1-2 business days of being placed.
Please note: Expedited shipping options available at checkout will speed up transit time but do not reduce our 1-2 business day processing time.
Domestic Shipping (United States)
Shipping Options
- Free Untracked Shipping: 5-7 business day delivery time. Available on all domestic orders via USPS First Class Letter Mail
- Tracked Shipping: 2-5 business day delivery time. Available for $4 on all domestic orders via USPS Ground Advantage.
- Free Tracked Shipping: 2-5 business day delivery time. Available on orders $20 and above via USPS Ground Advantage with door-to-door tracking
- Express Shipping: 1-3 business day delivery time. Available for $8 on all domestic orders via USPS Priority Mail.
International Shipping
Due to the complicated tangle of local regulations and requirements that I do not have the resources to support, I do not offer international shipping on my website. Please use my contact form to get in touch with me if you would like an order shipped internationally so I can determine if I can ship to your country and what the price for shipping will be.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses due to customer error.
Returns and Exchanges Policy
Cape Cod Stickers Satisfaction Guarantee
We guarantee your satisfaction! If you’re not 100% happy with your stickers, contact us within 14 days of delivery for a replacement or refund.
Return Process
Before Returning Items
You must contact us first before returning any items. Email us at [email protected] with:
- Your order number
- Reason for return
- Photos if applicable
Return Conditions
- Items must be unapplied and unused
- Returns must be initiated within 14 days of delivery
- Original condition required (stickers cannot have been applied to any surface)
Return Shipping
- Domestic Returns: Customer is responsible for return shipping costs
Return Address
If a physical return is required:
Cape Cod Stickers
PO Box 1267
Barnstable, MA 02630
Refund Processing
- Refund requests are processed within 1-2 business days of approval
- Refunds are issued to your original payment method
- Refunds typically appear on your statement within 5-10 business days
Exchanges
We do not offer direct exchanges due to return shipping costs. For the fastest service:
- Request a refund for your original order
- Place a new order for the item you want
Damaged or Defective Items
Reporting Damage
If your stickers arrive damaged or defective, contact us within 7 days of delivery at [email protected].
What We Need
- Photo of the damaged item(s)
- Your order number
- Description of the issue
Our Response
- Domestic Orders: Replacement or refund processed within 1-2 business days
- No return required for damaged items
Custom Orders
Custom sticker orders are final sale and not eligible for returns or refunds. Please see our Guarantee Policy for information about stickers damaged during installation.
Items Not Eligible for Return
- Stickers that have been applied to any surface
- Items damaged by customer misuse
- Custom orders (see our Guarantee Policy for exceptions)
Lost or Stolen Packages
Tracked Shipments
If tracking shows your package was delivered but you didn’t receive it:
- Check with neighbors and around your property
- Contact your local post office
- Wait 24-48 hours (sometimes tracking updates incorrectly)
- Contact us if the package doesn’t appear
Contact Us
For all shipping and return inquiries, contact us at:
Email: [email protected]
Mailing Address:
Cape Cod Stickers
PO Box 1267
Barnstable, MA 02630
We typically respond to all inquiries within 1-2 business days.
This Shipping and Returns Policy was last updated on July 7th, 2025.