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Terms of Service

Effective Date: May 29, 2025

Welcome to Cape Cod Stickers! These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

About Us

Cape Cod Stickers is operated by Frigid Light, LLC, located at PO Box 167, Barnstable, MA 02630. You can contact us at [email protected].

Acceptance of Terms

By using our website, placing an order, or accessing our services, you confirm that you:

  • Are at least 18 years old or have parental/guardian consent
  • Have the legal capacity to enter into these Terms
  • Agree to comply with all applicable laws and regulations

Products and Services

Product Information

We strive to display our vinyl stickers as accurately as possible. However, we cannot guarantee that colors, textures, or other details will appear exactly as shown on your screen due to monitor variations.

Pricing

  • All prices are listed in U.S. dollars
  • Prices are subject to change without notice
  • The price charged will be the price displayed at the time of purchase

Availability

Product availability is subject to change. We reserve the right to discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and provide a full refund.

Orders and Payment

Order Process

When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or fraud prevention.

Payment

  • Payment is processed securely through our e-commerce platform (Commerce Layer)
  • We accept major credit cards and other payment methods as displayed at checkout
  • Payment must be received before we ship your order
  • You are responsible for any applicable taxes

Order Confirmation

You will receive an email confirmation when your order is placed. This confirmation does not guarantee that your order has been accepted - it simply acknowledges that we have received your order.

Shipping and Delivery

Shipping Policies

  • Domestic Orders: Free untracked shipping on all orders; free tracked shipping on orders $20 and above
  • International Orders: Available to Canada ($13.99) and 40+ other countries ($17.99)
  • Processing Time: All orders ship within 1-2 business days (orders do not ship same day)
  • Carrier: All orders shipped via USPS

Delivery

  • We are not responsible for delays caused by shipping carriers
  • Risk of loss passes to you upon delivery to the shipping carrier
  • You are responsible for providing accurate shipping information
  • International orders are handed off to local postal carriers for final delivery

Damaged or Lost Packages

If your package arrives damaged, please contact us within 7 days of delivery. For detailed shipping information, please see our Shipping and Returns Policy.

Returns and Exchanges

Cape Cod Stickers Satisfaction Guarantee

We guarantee your satisfaction. If you’re not 100% happy with your stickers, contact us within 14 days of delivery for a replacement or refund.

Return Process

  • Contact us first at [email protected] before returning any items
  • Items must be unapplied and unused
  • Domestic customers are responsible for return shipping costs
  • International customers do not need to physically return items
  • Custom orders are final sale (see our Guarantee Policy for exceptions)

Refunds

  • Refund requests are processed within 1-2 business days
  • Refunds are issued to your original payment method
  • Refunds typically take 5-10 business days to appear on your statement
  • No exchanges offered due to return shipping costs

For complete details, please see our Shipping and Returns Policy.

Intellectual Property

Our Content

All content on our website, including but not limited to text, graphics, logos, images, and software, is owned by Cape Cod Stickers or our licensors and is protected by copyright and other intellectual property laws.

Your Use

You may use our website for personal, non-commercial purposes only. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our content for commercial purposes
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access our website

Product Designs

Our sticker designs are original works or used with proper licensing. You may not reproduce, copy, or create derivative works based on our designs.

User Conduct

You agree not to:

  • Use our website for any illegal purpose
  • Interfere with the operation of our website
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information
  • Violate any applicable laws or regulations

Disclaimers

Website Availability

We strive to keep our website available 24/7, but we do not guarantee uninterrupted access. We may suspend access for maintenance or other reasons.

Product Disclaimers

  • Our stickers are designed for outdoor use and typically last 3-5 years
  • Color variations may occur due to monitor differences
  • We are not responsible for application errors or surface compatibility issues

Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability shall not exceed the amount you paid for the specific product
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for damages caused by misuse of our products

Indemnification

You agree to indemnify and hold Cape Cod Stickers harmless from any claims, damages, or expenses arising from your use of our website or products, or your violation of these Terms.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Third-Party Services

Our website uses third-party services including payment processors, shipping providers, and analytics tools. Your use of these services is subject to their respective terms and privacy policies.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes acceptance of the modified Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes will be resolved in the courts of Massachusetts.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Cape Cod Stickers
Frigid Light, LLC
PO Box 167
Barnstable, MA 02630
Email: [email protected]

Wholesale Terms

For wholesale inquiries and terms, please visit our Faire wholesale store or contact us directly.


These Terms of Service were last updated on May 29, 2025.